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How To Fix My Hisense TV Keeps Turning Off [7 Easy Fixes]


Imagine you are watching a horror movie on your smart Hisense TV keeps turning off, and all of a sudden, your TV turns off automatically. What will be your reaction? You will think that the ghost has come out of the TV and arrived to chit-chat with you at your place. Don’t be silly! It is a small technical issue that you can resolve by yourself at home.

It might be caused by a setting named sleep time, disturbance in the power supply, excessive load in internal memory, or a malfunctioned Hisense TV remote. In this article, I will discuss all the possible and easy ways to get you out of this nightmare. Let’s dig deep to resolve this issue!

Why My Hisense TV Keeps Turning off Frequently

This issue is most commonly realized when the Hisense TV is frequently turned off spontaneously. It usually happens while using various apps such as Netflix and Amazon Prime Video.

Other than automatically turning off your Hisense TV, you can experience problems like automatic restart of your TV and overheating. The major causes of it can be the glitch caused by software bugs, disruptive power supply, or any of the hardware problems.

Read: Hisense TV Black Screen

What To Do If My Hisense TV Turns off Frequently

To resolve this issue like a pro, you can apply any of the following methods.

  • Check out the problem with the cables.
  • Checking the power socket.
  • Soft Reset your Hisense TV.
  • Disable The Energy Saving Mode.
  • Turn off the Sleep Time Setting.
  • Check your Hisense TV Remote.
  • Update the Firmware of Hisense TV.
  • Perform Factory Reset on Your Hisense TV.

Check the Cables Attached to Your Hisense TV

The first and foremost thing you should try is to check if all the TV cord wires are properly connected to the power outlet or power strip. Also, check if the wires are all physically well and have no scratches on them. Any sort of dust at the end of the cable’s connector can cause this problem as well. Thus, clean the cables (HDMI and HDMI-CEC) properly. Connect the cables with any other device to check if the issue lies in the cable or not.

Check the Power Socket of Your Hisense TV

You might face the power issue not only due to the power cable but also due to the power supply socket. You should verify whether there is any power supply issue prevailing in your particular area, as it can result in an insufficient availability of power supply. Ultimately, it will turn off your TV on its own. You can ensure that the issue lies in the socket by putting the power plug of the TV into another power outlet. If it still troubles, it means the trouble is caused due to the power cable/ plug. However, if it starts working appropriately, it is a sign that the issue prevails due to the power supply.

Perform Soft Reset on Hisense Smart TV

After having complete surety that your power supply is alright, as well as the cables attached to your Hisense TV are in performing condition, you should do a soft reset on your TV. It will clear all the cache or junk files accumulated in the software over time. To perform a soft reset, follow the given procedure carefully.

  1. With the help of the Hisense TV remote, turn off your TV.
  2. Now, disconnect the TV from the power socket.
  3. Give it a rest for five minutes.
  4. Switch it back into the power source and turn on the TV.

Now, the soft reset has been completed. You can check if it worked for your device or if you need to try another trick.

Disable The Energy Saving Mode

Some Hisense TV users have noticed that their TV has active energy-saving mode by default. It can be a potential reason why your TV keeps turning off automatically. You can get rid of the concerned issue by disabling this particular setting.

The following are the steps to take to disable the energy-saving mode.

  • Go to the TV Menu bar with the help of your TV remote.
  • Scroll to the Settings option.
  • Click on the Energy Saving option.
  • Now, select the Disable option.

Hopefully, you will get your issue resolved after this procedure. Otherwise, you can try any of the methods we have discussed further.

Finish The Sleep Time Setting

In case you don’t remember, yet you have enabled the Sleep Time Settings accidentally. To check if it is the main problem or not, follow the steps below.

  • Locate the Quick menu key on your remote and press it.
  • Go to Settings and tap OK.
  • Select the System option from the drop-down menu.
  • Navigate to the Timer Settings option and hit the OK button.
  • Select the Sleep Timer option and press OK.
  • Lastly, set it to off or click on the Disable option and tap OK.

Look For If Your Hisense TV Remote Has any Issue

This troublesome situation can also occur if the power button of your remote has been overpressed and got stuck. You can face this issue if you are a family person because kids like to keep the remote in their mouth. This can ultimately cause damage to the power button of your remote.

It can also occur due to the dirt particles in the remote panel. Clean the remote properly to get rid of this random turning off.

Update The Firmware of Your Hisense TV

You can face this issue due to the presence of bugs in your TV software. These bugs can be removed by updating the firmware of your Hisense TV to the latest one. You can easily do this by performing the given steps.

  • Click on the Settings key present on your remote.
  • Select the Support option.
  • Scroll down to the System Update option and tap OK.
  • Now, check if the Auto firmware Upgrade option is enabled. In case it is disabled, click on the Enable option.


Q: What is the reason for my Hisense TV getting rebooted frequently?

A: The main reasons for this issue are the corrupt system files, outdated firmware of your Hisense TV, or the firmware bugs in the software.

Q: Is it safe to Hard Reset my Hisense TV?

A: The hard reset is the last possible solution for any problem, as it deletes all the stored data and content and reverts the settings to default. Thus, it is not recommended as an initial option.

Q: How can I perform a hard reset on my Hisense TV?

  1. Click the Home button on your remote.
  2. Go to Settings.
  3. Locate the Storage option and tap on it.
  4. Click on the Reset option.
  5. Scroll down to the Factory Reset option.
  6. Confirm the process by selecting the OK button.


In this article, I have tried to explain all the simple and easy ways to fix the random turning-off problem of Hisense TV. All the discussed methods are safe and feasible. You can try any of the provided procedures to fix your problem as per your preferences. If you want to ask for any additional information about this issue, feel free to contact us. Thanks for your valuable time!

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