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[7 Method] To Fix Hisense TV Error Code 014.50


You’re streaming on your Hisense Smart TV, but see error code 014.50. This error restricts you from streaming your favorite content on Hisense Smart TV. So whenever you try to stream the content, it shows you errors.

“Can’t connect to your wireless network, error code 014.50.”

Finding the solution to this problem can be extremely annoying. But it demands quick resolution. How can you do it? We did a lot of research and experimented with several methods, and we figured out some of the best methods to help you eliminate this error. So, let’s start with some of the most reliable solutions that can help you resolve this issue in record time.

What Causes Hisense TV Error Code 014.50?

Before you know how to resolve error code 014.50, you should know the causes. Here are some of the most common causes behind this error.

  • Router issues
  • Weak Wi-Fi signal
  • Network interference
  • Roku device malfunction
  • Incorrect network settings
  • Firmware/software updates needed
  • Hisense TV settings/configuration errors

Read: AirPlay Hisense TV

7 Methods To Resolve Error Code 014.50

Let’s look at some of the best methods for resolving error code 014.50. These methods will help you improve your movie-watching experience, so take a step towards high-quality cinematic streaming.

Restart Your Router

The first solution to get this error code is to restart your router. Sometimes, various internal glitches and bugs cause the internet to stop working. So what happens?


You can’t stream content on Hisense, so you start seeing the error on your TV. Restarting the router solves the problem, and your internet will start working properly. Here’s the process you should follow. 

  • Power off your router. Hold the Power button, or you can unplug the power cable from the socket.
  • Now wait for at least a minute and then plug the cord again.
  • Click on the Reset button. Now, wait until your router restarts.
  • Refresh your internet connection.
  • It’ll most definitely resolve the error. However, ensure that the internet connection is working perfectly.

Check Wi-Fi Password

Sometimes, the Wi-Fi connection isn’t set correctly. Moreover, the password entered is incorrect, which causes error code 014.50 on your Hisense Smart TV. So, you need to ensure that the password you enter is accurate. But what if you write the wrong password?

In that case, Hisense TV will have difficulty connecting to the internet. You should check the password and add the correct credentials to eliminate this issue.

Check Network Connection

If your password is correct but you’re still stumbling on error code 014.50 on Hisense Smart TV, then there’s a high possibility that your internet connection is weak or poor. That’s why the next thing you should do is check your network connectivity.

Let’s suppose you find that your internet connection isn’t stable. Then, you need to stabilize the error. How can you do it? To do that, place the router near your Hisense Smart TV. It will develop a stabilized internet connection, which will fix the issue.

Reboot Your Hisense Smart TV 

Rebooting your device is another amazing solution for removing the error. With a reboot, your device will start afresh. But how can you reboot your device? Don’t worry. Just follow the steps mentioned below, and you can reboot your device.

  • On Player: Go to Settings.
  • Scroll down to see the System option.
  • Tap on it and then choose System Restart
  • On Roku TV: Go to your TV Settings. Now, navigate to System and click on it. After that, click on the Power option. Then, just click on System Restart.

Analyze Your Ethernet Cable

If the error persists even when you’re using a good wired connection. What could be the issue here? It might be because of a poor, damaged, or uncertified USB cable. That’s why it’s best to replace it with a new one. If you’re using Roku, then you should use the official cable provided by them.

Instead of using unofficial cables, you should opt for official ones. It’ll elevate your watching experience and remove such errors.

It’s because a cheap USB cable provides slow internet and can damage your Hisense Smart TV. To fix the issue, you should always use the official cable with the Hisense Smart TV device kit.

Reset Your Router

Have you tried all the methods, but none of them work? Are you still frustrated because of the error code 014.50? Then, the issue might be in the firmware. The error is caused by a corrupted firmware router. In this situation, you should reset your router to its default settings. This will most probably fix the problem.

But it will remove all your custom settings, including your username, password, and SSID. So, does that mean you should not reset the router? No. Instead, you should have a copy of all the settings. Here are the steps for resetting the router.

  • Turn off your router and disconnect it from electronic devices such as PCs, laptops, etc. Make sure that no cable is attached to the router. The only cable attached should be your power cables.
  • You should press the Reset/Restore Factory Settings button for at least 30 seconds. During this process, you’ll notice that the power LED will flash at least once. But in some models, there are two buttons for the router. Ensure that you’re pressing the right button, which will lead to resetting your router.
  • After that, release the Reset button. Let the router Restart automatically. You’ll notice that the power LED will become green.
  • Now, wait for at least 2 minutes.
  • In the end, attach all the detached cables again to the router. Press the Power button again to power it.

Disable Security Programs Temporarily

Often, users download security software programs to safeguard their devices. However, these programs restrict web connection activity or any activity that might seem suspicious or threaten their devices, which might be the reason why you’re seeing this error.

You can remove the issue by temporarily disabling such programs. Follow the steps mentioned below to disable such security programs.

  • Tap the Windows Start button. Then, go to the Search bar, enter Windows Security, and click on it.
  • On this window, click on Virus and Threat Protection. Another page will appear, providing various options for safeguarding your device from malicious viruses and malware attacks. It saves devices by system scan options.
  • Now tap on Manage settings. It will open a new section, such as Windows Security settings management.
  • Now launch your Hisense Smart TV again. Check if the issue is resolved.


Q: What is Error Code 014.50?

A: It’s an Error Code Issue on Every TV, It’s a comment problem Like Can’t connect to your wireless network, error code 014.50.


If you’re facing this problem, the entire situation can be extremely frustrating. After all, it restricts you from streaming your favorite content on the Hisense Smart TV. However, following the right methods can eliminate this troubleshooting problem. In a nutshell, you can convert it into a temporary issue that can be easily resolved. So try these methods now and enjoy the cinematic experience on your Hisense Smart TV. Do you’ve any other queries related to the problem? Then, drop a comment in the comment section. Our team of experts will provide an effective solution as soon as possible.

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