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How to Fix Hisense TV Error Code 003 [100% Working Methods]


Imagine you are updating your Hisense TV, but suddenly, a window pops up saying Hisense TV Error Code 003. Don’t know what caused it and how to fix it. You can probably face this issue if you own a Hisense TV model that connects Roku OS to function properly. You should be aware that it only occurs while performing the firmware update process on your Hisense TV. The potential reason for this error is the power internet supply reaching out to your TV. It is not the only reason for it, but there can be different reasons for this problem, such as the server problem.

This issue usually occurs while doing the update process and can be resolved easily. In this article, you will find all the possible ways to resolve this issue smartly and conveniently. Let’s have a close look at it.

Potential Causes and Solutions For Hisense TV Error Code 003

As I mentioned above, this is caused by several problems. However, by identifying the right one, you can easily fix it without any burden.

Read: Turn on Hisense TV Without Remote

List of Possible causes of Hisense TV Error Code 003

Following is the list of potential causes of this error.

  1. Problems within the Server.
  2. Internet Connection Problems.
  3. Minor Bugs on Hisense TV or Temporary auto functioning.
  4. Hardware components are having trouble.

List of Vibrant Solutions of Hisense TV Error Code 003

  1. Investigate if there is any problem with the Roku Server Status.
  2. Restart the internet device for better connectivity and also change the internet protocol.
  3. Power cycle, reset, and restart your Hisense TV device as well.
  4. Go to the Service Center or Call the Customer Support.

How To Fix the Hisense TV Error Code 003 

You can easily overcome this common issue by performing the following procedure.

  1. Look out for the problems within the Server.
  2. Check Internet Connection Problems.
  3. Change your Internet Security Protocol.
  4. Try Restarting your Hisense TV.
  5. Perform a Power Cycle on your Hisense device.
  6. Perform a Factory Reset on your Hisense TV.

Look out for the problems within the Server

  • Initiate the process by verifying if the Server is functioning actively without any barrier and is not having trouble with it.
  • Before getting deep into this process, I would like to let you know that this error can also occur if there is any sort of trouble with the Roku main servers. It would be a great idea to check them as well to resolve the issue.
  • You should simply check Roku’s central server performance by browsing Roku’s official website, Downdetector. If you find that the server status is Offline, the error is caused by the main server of Roku company.
  • Unfortunately, you have no other solution than waiting until Roku’s Technical team gets this issue resolved.

Check Internet Connection Problems

It is usual to have the Hisense TV error code 003 while updating the Hisense Roku TV firmware.

  • Before performing the update process, always check if your internet connection is stable.
  • In case you have any doubts about the connectivity, try placing your router closer to your Hisense TV.
  • Don’t try to perform the update process when your Hisense TV is connected to your mobile data via a hotspot, which can shrink the network speed. 
  • To eliminate any possibility of network problem issues, using an Ethernet connection will be a great choice.

Change your Internet Security Protocol

  • You can fall into this problem whenever your Hisense TV faces difficulty in the update process because of the network control. The AES network security protocol users potentially need to upgrade to the WPA2-PSK (TKIP) protocol.
  • Search for the IP address of your router written on its backside. Enter it on a browser that suits you. In most cases, the IP address is
  • Browse into the login page of your router and fill out the login details.
  • Within the router settings, select the Wireless or Security panel. Now, ensure that the security model is following the WPA2-PSK (TKIP) protocol, not the AES.
  • In case it is set up to AES, toggle it to WPA settings and click on the Save option.

After performing the above process successfully, connect your Hisense TV to the internet network and verify if the issue has been resolved.

Try Restarting your Hisense Smart TV

You can resolve many issues with your Hisense TV by restarting it, such as clearing cache, junk, voice narration, error code 003, and much more. Follow the below steps to resolve your issue.

  • Click on the Home button on your Hisense Roku remote.
  • Open up the Settings bar and select the System option.
  • Navigate to the System Restart option and tap on the Restart option under it.
  • Your Hisense Roku TV will Restart after this step.

Perform a Power Cycle on Your Hisense Device

The Hisense TV error code 003 can get you into trouble because your Hisense TV has a severe technical flaw. In this case, you can overcome this problem with the following simple and easy steps.

  1. Power off your Hisense TV and Disconnect it from the power cord.
  2. Now press the Power button on your Hisense TV and hold it for 2 to 3 seconds.
  3. Give your TV a rest of 3 to 5 minutes so that it will cool down properly.
  4. Now, Reconnect your Hisense TV and turn it on.

Hopefully, you will get the problem resolved.

Perform a Factory Reset Hisense TV

If you have been disappointed by all the above-discussed procedures, try resetting your Hisense TV. Here comes a disclaimer! Resetting your Hisense TV will remove all the saved data and restore the settings to default. You have to set up your Hisense TV from scratch. Thus, it suggested making a copy of all the necessary data before performing this procedure.

Follow the instructions below to perform a factory reset on your Hisense TV. 

  • Tap the Home button on your Hisense TV remote.
  • Go to the Settings menu and click on the System option from the Settings menu.
  • Scroll down to Advanced System Settings and tap on it.
  • Select the Factory Reset option from the displayed options.
  • Lastly, click on Start Factory Reset to complete the process.

Alternative Method to Resolve the Hisense TV Error Code 003

You can try fixing the Hisense TV error code 003 by using a USB drive to update your Hisense TV. To do so, connect a USB device to your laptop or PC’s port. Browse the official website of Hisense company. Now, download the firmware update to upgrade your Hisense TV model. Transfer the downloaded file to your USB device. Once the file gets transferred, connect this USB drive to your Hisense TV completely. Lastly, follow the instructions that appear on the TV screen to complete the process.


Q: Why can’t I update my server?

A: The reason behind this is that the issue is prevailing at Roku’s backend server. Now, you have to wait until the technical team gets this issue resolved.

Q: Why is my Hisense Roku TV not connecting to the internet?

A: It can be caused by weak signals or the increased distance between the router and your Hisense Roku TV. Place the router closer to your TV so that it will get a good signal grip. 

Q: Does the Roku TV work without the internet as well? 

A: Some specific features can be enjoyed without an internet connection. These features include streaming content using internal or external USB drives and storage cards.


Hopefully, this article added to your knowledge about your Hisense Roku TV, and now you can resolve the Hisense TV Error Code 003 like a pro. I have tried my best to explain each of the procedures most simply and easily. If you want to clear any of your doubts, you can contact us without any hesitation. Thanks for your precious time!

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