Hisense TV Remote Not Working? [10 Effective Ways to Fix It]

You want to enjoy some ME time, so you try to binge-watch your favorite series. You open your Hisense TV and watch the Avenger series, but your remote isn’t responding at all. You try to increase the volume, but nothing works. ME time is turning into a frustrating experience.

It’s a common problem that annoys thousands of people. If you’re suffering from a similar situation, then this guide is perfect for you. We’ll share some of the easiest to most advanced fixes that can help you resolve the problem. In any case, this guide will not only help you find the reason your Hisense remote TV might not work but also provide effective fixes to eliminate the problem.

So let’s get started.

10 Fixes When the Hisense TV Remote Not Working 

You don’t need to worry about your Hisense TV remote not working anymore because this list of 10 fixes is all you need to enjoy your favorite movies on Hisense TV.

Read: Connect Soundbar to Samsung TV

Check The Remote’s Operation

Before diving deeper, you should ensure that the remote is working properly. This will save you a lot of time and energy. Here’s how to do it.

• Go to your phone and open its camera. Point it to the top of the remote where the transmitter point is.
• Click on any remote button and check if any red beam appears on your phone camera.
• If that’s the case, then it indicates your remote is working fine.

Perform a Cold Restart 

Sometimes, due to a temporary glitch, Hisense TV may not work properly. That’s why you should restart it properly.

• Turn off your Hisense TV. Ensure that it’s unplugged from the power source.
• Likewise, unplug all HDMI and external devices connected to your Hisense TV.
• Remove batteries from the remote for at least 10 minutes.
• Restart the batteries. Plug all the cables into their power source.
• Now turn on your Hisense TV and see if the problem is eliminated.

If this method doesn’t prove effective, then try relocating the TV. Sometimes, electromagnetic interference obstructs the remote’s infrared rays. Many people have faced issues where the remote doesn’t work because the refracted light of a door hinders rays from the remote.

Disable RemoteNow Accessibility Feature/App

If a TV’s accessibility feature hinders the remote commands, your TV remote will not work. In this case, the best solution is to disable that specific feature. But your remote isn’t working. What should you do? How can you disable it?

Through physical buttons on the TV, Hisense TV app, and Google Assistant app.

• Go to your TV Settings.
• Open Accessibility.

• Now click on surface RemoteNow.
• It’ll disable the feature, and your remote may start working without problems.

Switch To Transmission Mode

Usually, Hisense TV remotes are multi-mode, such as Bluetooth or IR. But if the remote operates in a mode other than what the TV supports, then your remote will not be functional.

Let’s see how you can make your remote work properly by using the menu button.

• Press and hold the Menu button on the remote. Hold for five seconds and see if the TV responds.
• If it still doesn’t work, then hold the button for me then 5 seconds. Now, check if the issue is resolved.

Use Hisense TV Setup Assistant to Configure Remote

The remote’s configuration with Hisense TV is extremely important. After configuration, your remote will work properly with the TV. Here’s how to use the Hisense TV setup assistant to configure the TV, which might solve that particular remote problem.

• Go to Hisense TV Settings. Click on Setup Assistant or Setup Guide.
• Follow the prompts and instructions that are displayed on the TV screen.
• Complete the setup using those instructions. Once done, check your remote.

Update Firmware To the Latest Build

Your Hisense TV’s workings are impacted by outdated firmware, which eventually impacts remote functioning capacity. That’s why you should update the firmware of your Hisense TV to the latest build. Here’s how to do it.

• Go to Hisense TV settings. Click on Support and choose System Update.

Reset Hisense TV To The Factory Defaults

Sometimes, the firmware of Hisense TV is corrupt. Because of that, your remote may not respond to commands, which leads to the issue you’re facing right now. So, in this scenario, you should reset the TV to factory defaults. But remember, this will remove all the data and applications from your TV. Use Hisense TV or the Google Assistant app if your TV has no physical buttons. Here’s how to do it. 

• Power on the TV and go to Settings. Choose Device Preferences.

• Go to Reset and click on Factory Data Reset.

• Tap on Erase Everything. After that, you’ll need to enter a Hisense TV PIN. It is usually 0000.

• Now open the Factory Data Reset of Hisense TV. Wait until the process is completed.

• When the TV restarts, do a re-setup. This will resolve the issue hopefully.

• Now go to Check Firmware Upgrade.
• Open System Update of the Hisense TV. After the firmware is updated, check if your Hisense remote is working now.
• lly. But if the issue persists, then try the next solution.

Contact Customer Support

A hardware issue can’t be resolved with the fixes mentioned in this article. It’s possible that your remote might not work properly because of a hardware issue in the remote. But what should you do then?

Contact Hisense customer support. If your remote is under warranty, the Hisense team might be able to replace it or fix it.

Share your query with the team. Based on your problem, they’ll either send you a replacement remote or service the TV. If you don’t want to go through the hassle of speaking to customer support, you should purchase a new Hisense remote.

Clean Your Remote

You’ve tried all the methods, but your remote control isn’t working. Then you should try opening your remote and cleaning it. But before this, you should remove the batteries and press the power button. But why?

Because you’ll be using internal electronics, it’s best to drain the capacitors. Even though we will work with a very low voltage inside the remote, precautions are crucial. Here’s what you need to do.

• Remove the batteries from your Hisense remote. Press the power button a few times.
• Find screw locations on the back side of the remote. Remove them slowly and put them aside in order.
• Carefully remove the back of the remote and check if it’s dirty or dusty. Canned air is suitable to clean it.
• Take a Q-tip and dip it in isopropyl. Clean other parts of the remote with it.
• Now, do a proper visual inspection. If there are no more issues, put the remote back together and check if it works.

Replace The Batteries

This solution might sound obvious, but it’s an effective way to solve the problem you’re facing right now. People often forget to change the remote batteries, which become old, and make replacement compulsory.

So, to solve your problem, you need a new set of batteries in your remote. If this solution doesn’t solve the problem, then you know that the batteries are at least in optimum condition, so you don’t need to opt for battery replacement.

FAQ’S 

Q: Can I Use a Hisense Smart TV Without a Remote?

A: There are several Hisense TV apps that you can use to control the TV without a remote. One is the RemoteNow app, which is available for Android and iOS devices. It has advanced functions and almost all the features you get in a simple remote.  

Q: Do All Hisense TVS Use The Same Remote?

A: Several remotes can be used on almost all Hisense TV models. Hisense TV Replacement Remote URC 1916 will work with all Hisense TV models. You don’t need to do any setup at all. Just insert the batteries and control the Hisense TV with your remote.

Q: Why Is My Remote Not Working Red Light?

A: If you notice that your remote is blinking a red light, the receiver isn’t powered correctly. So what will be the consequences? It won’t be enough to power the remote. There might be an error when installing the firmware. Check it and ensure that the remote battery isn’t faulty.

Conclusion

Even after doing all this, if your remote isn’t working, then it’s time to get a new remote for your Hisense TV. You should opt for a universal remote before they are affordable and easy to set up. However, check the warranty of your Hisense TV before buying a new one. They may send you a replacement remote, saving you a lot of money.

If the issue is with the TV, exploring remote fixes will not help. To identify the primary issue, you can try some of the fixes mentioned in the articles. Want to know more about how to level up your movie-watching experience? Check out our detailed blogs, where we describe every Hisense TV feature in detail. If you have any questions, don’t hesitate to reach out to us.