Samsung TV Not Connecting With Wi-Fi: 16 Ways to Fix It

Do you want to watch your favorite Netflix or Disney films on Samsung TV? Then, you need to connect Wi-Fi to your TV. But the problem arises when Wi-Fi doesn’t connect to your TV. It can be an extremely frustrating situation for TV watchers. So what’s the solution? In this guide, we will discuss different methods for fixing the issue of Samsung TV Not Connecting With Wi-fi. So, let’s get started. 

Quick Answer: You should restart the TV and modem. Check if the password you typed is accurate. If nothing works, then you should perform a factory reset and contact Samsung TV’s customer support. 

Methods To Fix Samsung TV Not Connecting With Wi-Fi

There are several ways to fix a Samsung TV that doesn’t connect to Wi-Fi. We will share only the most effective methods so you don’t face any issues. 

Read: How to Turn On Sharp TV

Restart Your TV

Before proceeding to any technical solutions, you should try this method: Simply restart your Samsung TV. Here’s how to do it. 

• Remove the power cord of your Samsung TV from the wall outlet. 
• Make sure it’s disconnected for 60 seconds. 
• Plug the cord into the power source. 
• The TV will turn on. Wait for at least 60 seconds so the TV can boot up fully.
• Now, connect it with the Wi-Fi network. 

Restart Modem

Try restarting your modem to fix this problem. Follow these steps to restart the modem. 

• Remove the Wi-Fi modem plug from the socket. 
• Keep it unplugged for a minute. 
• Then, plug the cord again, and the problem will probably be resolved. 

Double-check Wi-Fi Password

Are you connecting Wi-Fi with Samsung TV for the first time? Then, make sure the password you’re typing is correct. After typing the password, enable the checkbox next to Show password. You can confirm if all the digits are correct. If you have the SmartThings app on your smartphone, then use it to type the password. 

Limit the Number of Devices Connected

Check if your Wi-Fi modem has a limit on the number of devices you need to connect. But what will happen if you connect many devices with your modem? Then, the signal strength will be poor. To fix this issue, disconnect some devices connected to the Wi-Fi network. 

Re-add Wi-Fi Network

Another alternative method is to remove the Wi-Fi network on your TV and then add it again. This will most probably resolve the issue. To do this, follow these instructions. 

• Open the Settings of your Samsung TV. 
• Go to General and then click on Network. 
• Tap on Open Network Settings.
• From here, choose Wireless.
• A new screen will appear with all the Wireless Connections. 
• Choose your Wi-Fi network and press on the Delete option. 
• Once the Wi-Fi network is deleted, click on it again. Re-enter the password, and the Wi-Fi will start working. 

Change the Position Of the Router

If the Wi-Fi keeps disconnecting, move the router near your Samsung TV and remove any objects that might be obstructing signals. According to Samsung, the Wi-Fi and router should be within 15.2m. If moving them isn’t an option, you should use a wireless extender/booster to increase the Wi-Fi’s range. 

Accurate Date & Time

Did you know that Wi-Fi issues can occur due to the wrong date and time? But why does that happen? 

Because the date of your TV and router is different. Here’s how to fix it. 

• Open the Settings of your TV. 
• Go to General and then tap on System Manager.
• Tap on time and then on the Clock option. 
• Select the Clock Mode option. If it’s Manual, then change it to Auto. If it’s Auto, then switch to Manual. 
• Now, enter the time and date manually. 

Take the Smart Hub Connection Test

Not sure if the network is bad or your TV is malfunctioning?

Then, take a Smart Hub connection test. Follow these steps to do it. 

• Go to Settings on your Samsung TV. 
• Click on Support and then on Device Care.
• Tap on Self Diagnosis.
• Now, select the Smart Hub Connection Test to check the status. 

Check DNS & IP Settings

If you change the TV’s DNS server number or IP address, the Wi-Fi connecting issue can be fixed, especially if it’s not working on a particular app. 

Follow these steps. 

• Go to Settings of Samsung TV. 
• Click on General and then on Network. 
• Tap on Network Status.
• From here, you can check the status of your network. 
• Open the IP settings. 
• Choose the IP settings. Now tap on Get Automatically.
• Scroll down and click on DNS settings. If the setting says Manual, then change it to Get Automatically. Meanwhile, if it states Get Automatically, then click on Manual. 
• After changing to Manual, the DNS server option will be active. 
• Here, type 8.8.8.8. You can do that through the numbers on the remote. 
• To confirm all the changes, press Ok. 
• Now restart your Samsung TV. 

Set New TV Name

Does your home or office have two or more smart TVs? If they are connected to the same Wi-Fi, you might face issues connecting it with Samsung TV. Follow these steps to fix this issue. 

• Visit the Settings page on your TV and then click on General. 
• Tap on System Manager. 
• Here, choose the Device Name and type a new name. 
• After you do that, restart the Samsung TV. 

Check The TV Settings

Many users on forums suggest that changing some of the TV settings leads to a proper Wi-Fi connection. Here’s how to tweak the settings. 

1. Go to the Settings. Click on General and then tap on Network. Here, tap on Expert Settings and then turn off Power on the smartphone. 
2. Visit the Settings of the TV and click on General. Here, tap on System Manager and Usage mode. Tap on Home mode and insert the PIN code 0000. 
3. Go to the Settings and General. Then go to the External Device Manager and tap AnyNet+.

ISP Outage

Sometimes, the issue isn’t in your Samsung TV or router. The culprit is your Internet Service Provider. No matter which method you implement, you cannot connect the TV to Wi-Fi if they are down. 

You should check other smart devices, such as your phone, laptop, and tablet, to confirm if the internet is down. If your ISP has a social media page, then check it, as they may notify their followers about their availability. 

Reset Network Settings

If the solutions in this article have not helped so far, you should try resetting the Samsung TV’s network settings. Once you do that, your network settings will return to default. You will need to connect to the Wi-Fi network again. Follow these steps to reset. 

• Go to Settings on your Samsung TV. 
• Click on General and then Network. 
• Tap on Reset network. 
• A confirmation message will appear on the screen. Click on the Reset button to confirm the reset process. 
• Now add your Wi-Fi network to the Samsung TV and connect it. 

Reset Smart Hub

You should reset Smart Hub on your Samsung TV. It’ll reset all the Smart Hub settings, remove all the apps downloaded, and delete all account data on the TV. Follow these steps to perform a Smart Hub restart. 

• Go to the Settings of Samsung TV. 
• Click on Support and then Device Care. 
• From here, locate the option for Self-diagnosis and tap it. 
• Choose Reset Smart Hub and type the PIN code (0000). Then, confirm this action on the next screen to complete the reset. 

Perform Factory Reset 

If your Wi-Fi connection is still stubborn and not connecting with your Samsung TV, you might have to take this step. The biggest downside of a factory reset is that all the data, customizations, and login details will be erased. However, it also removes any bugs or glitches that might be causing the error. 

So here’s the method you need to follow to factory reset your Samsung TV. 

• Go to Settings of your TV. 
• Then click on General and Reset. 
• Now, a confirmation message will appear on the screen. 
• Enter the PIN code (0000) for confirmation. 

Contact Customer Support

Have you tried all the methods mentioned in this article, but the annoying issue still persists?  Then, you should contact Samsung TV customer support. Share the entire issue with them in detail via call, email, or live chat. They will provide a detailed solution to your problem. 

Conclusion

With smart TVs, you can take the streaming experience to the next level and access a wide variety of entertainment content. But to get the maximum advantages, you need to connect the Samsung TV to a Wi-Fi connection. If you’ve read this article, you know several ways to connect the TV to Wi-Fi without issues. If you’re still facing any problems, don’t hesitate to reach out to us. Our team of experts is here to assist you. Don’t forget to share this article with your friends.